CLOUD NUOVA FRONTIERA PER IL CONTACT CENTER

10:50 - 11:00

Apertura collegamento

11:00 - 11:50

Inizio Innovation Workshop

Speaker

LORENZO ZANNINI

BPER BANCA

Contact Center Manager

FLAVIO PADOVAN

BANCAFORTE

RICCARDO BRIZZI

BANCA SELLA

Contact Center Manager

SIMONA DI DONATO

GENESYS

Sr. Principal Professional Services Consultant - EMEA PS

11:50 - 12:00

Q&A e Chiusura Innovation Workshop

PARTNER